Cookies & privacy

Cookies & Privacy Policy

The personal data we collect, process or use is treated securely and in accordance with our privacy policy, described below. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy, including our use of cookies explained below.

What personal data do we collect?

You will be asked for personal data such as your name, address and email address when you make an enquiry, request samples, or register to receive our news and offers via email.

Cookies

This website also uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide IP address and anonymised tracking data to third party applications like Google Analytics.

You may prefer to disable cookies on this site and on others. We suggest consulting the Help section of your browser to do this.

Who is collecting your personal data?

Building Services Sustainability & Environmental Consultancy (BSSEC) Ltd.

How do we collect & store your personal data?

The details you share with us will be added to BSSEC’s internal customer database in order to process your request, and so that you can be kept up to date with relevant details of our services.

All personal information that you submit via our website contact forms is encrypted and sent to us via email. Our email is hosted by Microsoft within their European region data centres. Our website is hosted by WPEngine at a secure data centre in London, UK.

At BSSEC, we store the information received on our internal database (which is located on SharePoint hosted by Microsoft within their European region data centres) for as long as is necessary to carry out the provision of our services. Please contact us at any time to request the details of any personal details that we hold or to request deletion of this data.

We may collect and store supplementary account data (name, email, job title, company details, company VAT registration details) for the purposes of providing our services and may retain this information long-term for accounting and tax reasons.

Do we share your personal information?

Building Services Sustainability & Environmental Consultancy Ltd. will not sell, trade or rent your personal information to others.

Names and email addresses submitted in order to receive our email newsletters are passed directly to our email marketing system, which is managed by our UK based marketing partner who is GDPR compliant. The system is hosted by a 3rd party email marketing partner based in the US who complies with the US-EU agreement, Privacy Shield.

In all cases, your information will be held in the strictest confidence and will not be passed on to any other third party without your prior consent.

How do we use your personal data?

We will use your personal data in administration when providing goods and services to you or your organisation. We may also use your information for direct marketing purposes. We will only send emails to you if you have elected to receive them, or if they are required for conducting the provision of our services.

If you subscribe to our email newsletters you will receive emails to let you know about industry developments, hints, tips, news and offers. You may unsubscribe from these or manage your subscription at any time, following the links provided in the emails or by contacting us.

Outbound links

This site contains links to other websites. We are not responsible for the privacy practices of these and you should read their own privacy policies. The policy described herewith applies only to personal data collected by us.

Transmission Security

The personal data we collect is transferred using SSL which is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remains private. However, unfortunately, no data transmission over the Internet is guaranteed 100% secure.